Welcome to Amerah Ticketing. This page explains the terms of use for our ticket booking and activity reservation services. By accessing our website or making a booking through Amerah Ticketing, you agree to follow the terms and conditions below.

1. Acceptance of Terms
By using Amerah Ticketing services, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please do not continue using our services.

2. Ticket Purchase
Amerah Ticketing provides ticket booking services for tours, activities, attractions, and travel experiences. When making a purchase, customers are responsible for providing complete and accurate booking information.

We reserve the right to cancel or reject any order if the information provided is incomplete, incorrect, or suspected to be fraudulent.

3. Pricing and Payment
All prices shown on Amerah Ticketing are listed in the applicable currency and may include or exclude taxes, service fees, or provider charges depending on the activity.

Prices may change at any time due to availability, provider policy, exchange rates, or seasonal conditions. If a pricing error occurs, Amerah Ticketing reserves the right to cancel or revise the booking.

Payment methods may include bank transfer, online payment, credit/debit card, e-wallet, or direct payment to the activity provider, depending on the selected service.

4. Ticket Delivery
After payment or booking confirmation is completed, Amerah Ticketing will send the ticket or booking voucher through WhatsApp or email.

Customers are responsible for ensuring that their phone number and email address are correct. If the ticket is not received within a reasonable time, please contact our customer support team.

5. Cancellation and Refunds
Cancellation and refund policies depend on the rules of each activity provider. Some tickets may be refundable, partially refundable, or non-refundable.

Customers are advised to check the cancellation policy before making a booking. Any approved refund will be processed according to the provider’s terms and the payment method used.

6. Customer Responsibilities
By using Amerah Ticketing services, customers agree to:

• Provide accurate personal and booking information.
• Follow the schedule, rules, and instructions from the activity provider.
• Arrive on time at the meeting point or activity location.
• Respect local culture, safety rules, and provider policies.
• Avoid any action that may cause damage, disruption, or inconvenience to others.

7. Activity Changes
Tour schedules, activity routes, facilities, or operating hours may change due to weather, traffic, safety reasons, government regulations, or provider decisions.

Amerah Ticketing is not responsible for changes made by third-party activity providers, but we will help communicate available options whenever possible.

8. Limitation of Liability
Amerah Ticketing acts as a booking platform and service intermediary between customers and activity providers. We are not responsible for accidents, delays, cancellations, personal loss, injury, or damages caused by the activity provider or external conditions.

Customers are encouraged to follow all safety instructions and check the activity details before participating.

9. Contact Information
For booking assistance, ticket issues, or general inquiries, customers can contact Amerah Ticketing through the available WhatsApp, email, or contact form provided on our website.